Privacy Policy

Our Commitment to Your Privacy

At PAF Eagle Mountain Fencing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We collect information that you provide to us directly and information that is automatically collected when you use our website. This may include:

• Contact information (name, email address, phone number, mailing address)
• Property information and project details
• Payment information when you engage our services
• Communication preferences and service feedback
• Website usage data (IP address, browser type, pages visited, time spent on pages)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide fence installation, repair, and maintenance services
• To communicate with you about your project and appointments
• To send you estimates, invoices, and service agreements
• To improve our services and customer experience
• To send you marketing communications (with your consent)
• To comply with legal obligations and protect our business interests

Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (payment processors, scheduling tools, email services)
• With contractors or suppliers as necessary to complete your project
• When required by law or to protect our legal rights
• With your consent or at your direction
• In connection with a business transfer or acquisition

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling them may affect website functionality. We may use analytics tools to understand how visitors use our website and improve our services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project records and financial information are retained according to applicable tax and business regulations.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Marketing Communications

With your permission, we may send you promotional emails about our services, special offers, or helpful tips. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing emails, we will still send you important service-related communications.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Your continued use of our services after changes are made constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, please contact us.